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The Multan Electric Power Company (MEPCO) plays a crucial role in providing electricity to the residents of Multan and its surrounding areas in South Punjab, Pakistan. As a consumer, understanding your MEPCO bill is essential for managing your electricity consumption and ensuring timely payments. In this article, we’ll break down the key components of your MEPCO bill and guide you on how to access it online.

MEPCObill

MEPCO Bill Overview

What Is MEPCO?

  • MEPCO stands for Multan Electric Power Company. It is a public limited company responsible for electricity distribution services in Multan and nearby regions.
  • If you reside in Multan, your electricity supply falls under MEPCO’s jurisdiction.

How to Check Your MEPCO Bill Online

  • Visit the MEPCO Bill website at ebillwizard.com.
  • Enter your 14-digit reference number or 10-digit customer ID.
  • You’ll instantly see your latest bill amount along with the due date.
  • Click on “View Full Bill” to access the complete bill or download a copy for your records.

Bill Information

Once you view the full bill, you’ll find the following details:

  • Meter reading date: The date when your electricity consumption was recorded.
  • Bill issue date: When the bill was generated.
  • Amount due after the due date: Includes any surcharges.
  • Payment history: Check whether your previous bills have been paid.

Peak Hours

MEPCO recommends reducing electricity consumption during peak hours to manage your bill effectively.

Peak hours vary by season:

  • December to February: 5 pm to 9 pm
  • March to May: 6 pm to 10 pm
  • June to August: 7 pm to 11 pm

September to November: 6 pm to 10 pm

print mepco bill

What are the payment options for the MEPCO bill?

Online Payment Methods:

  • JazzCash: Use the JazzCash platform to pay your bill securely online.
  • Easypaisa: Easypaisa offers a hassle-free way to make payments from your mobile wallet.
  • Online Banking: Access your bank’s online portal to transfer funds directly to MEPCO.

Phone Payments:

  • Dial the customer service number and follow the prompts to make payments over the phone.
  • The customer service is available 24/7, allowing you to pay anytime.

Visit MEPCO’s Official Website:

  • Go to ebillwizard.com to check your bill, view the due date, and access the complete bill.
  • You can also download a copy for your records.

What is the customer service number for MEPCO?

  1. MEPCO Helpline Number (Toll-Free): You can call the toll-free helpline at (800) 397-67671. This number is available for residents of Multan, Muzaffargarh, D.G. Khan, Bahawalpur, Raheem Yar Khan, Vehari, Sahiwal, and Bahawalnagar.
  1. Specific Helpline Numbers for Different Areas:
  • Multan: Dial 061-92201981.
  • Muzaffargarh: Call 066-92000651.
  • D.G. Khan: Reach out to 064-92392291.
  • Bahawalpur: Contact 062-92501021.
  • Raheem Yar Khan: Use 068-92301601.
  • Vehari: Call 067-33602821.
  • Sahiwal: Reach the helpline at 040-92003051.
  • Bahawalnagar: Dial 063-92390311.

Contact MEPCO Staff Directly:

If you need to speak to specific staff members, here are their phone numbers:

  • Bashir Lal Gill (PTA to CEO): 0333-6142149
  • Khurram Javaid (P.A): 0300-9632289
  • Mian Yousaf Iqbal (Staff): 0300-87309101.

Remember, MEPCO is committed to providing quality customer service, so feel free to reach out whenever you need assistance!

How do I report a power outage in Multan?

  1. MEPCO Helpline Number (Toll-Free):
  • Call the toll-free helpline at (800) 397-67671. This number is available for residents of Multan, Muzaffargarh, D.G. Khan, Bahawalpur, Raheem Yar Khan, Vehari, Sahiwal, and Bahawalnagar.
  • The helpline operates 24/7, so you can reach out anytime.
  1. Specific Helpline Numbers for Different Areas:
  • If you’re in a specific area, you can use the following helpline numbers:
    • Multan: Dial 061-92201981.
    • Muzaffargarh: Call 066-92000651.
    • D.G. Khan: Reach out to 064-92392291.
    • Bahawalpur: Contact 062-92501021.
    • Raheem Yar Khan: Use 068-92301601.
    • Vehari: Call 067-33602821.
    • Sahiwal: Reach the helpline at 040-92003051.
    • Bahawalnagar: Dial 063-92390311.

  3. MEPCO Complaints Register:

  • If you want to formally complain about the quality of services provided by MEPCO, you can follow these steps:
  • Visit the MEPCO official website.
  • Click on “Complaint Form” and fill in the required information (your name, phone number, address, etc.).
  • Describe your complaint clearly.
  • Provide your consumer agency reference number (if available).
  • You can also upload any supporting documents.
  • Click “Send” to register your complaint.

How do I apply for a new connection with MEPCO?

Online Application (Recommended):

  • Visit the official Electricity New Connection (ENC) System portal on the MEPCO website.
  • Click on the “New Form” option.
  • Select “New Connection” and fill in the required details, specifying “Company: MEPCO” and your CNIC.
  • Complete the application form and attach scanned copies of the following documents:
    • Proof of ownership
    • Undertaking by the applicant
    • No Objection Certificate (NOC) (if you are a tenant)
    • Attested copy of your CNIC
    • Attested copies of CNIC of two witnesses (not required for single-phase connections)
    • A copy of the relevant tariff duly signed by you
  • Submit the application form online.
  • Obtain a printed copy of the application form.
  • Attach copies of all the required documents to the application form.
  • Send the complete application along with attachments to the concerned MEPCO office.

Offline Application:

  • Visit the nearest MEPCO office to collect a physical application form.
  • Fill out the form and attach the necessary documents.
  • Submit the completed application form to the MEPCO office.

Demand Notice and Payment:

  • After the verification of the documents, you will shortly receive a demand notice.
  • Pay the specified amount at the designated bank.
  • You can submit a copy of the paid demand notice to the MEPCO office.

Meter Installation:

  • Once the payment is verified, the meter connection will be installed.

Estimated Timeframe: The time it takes to get a new MEPCO meter connection depends on the connection category:

  1. Category 1 (Up to 15 kW):
  • The applicant submits the form and receives a seniority number.
  • The office verifies the feasibility of the connection.
  • Cost estimation and demand notice issuance.
  • Wiring test report submission and verification.
  • Installation after payment verification.
  • Estimated total time: Approximately 11 days.

What is the cost of a new connection?

  1. Domestic Meter Connection:
  • As of 2023, the charges for a domestic meter connection are Rs. 5,000.
  • Keep in mind that these charges may vary due to changes in inclusive tax prices and fuel charges.
  1. Security Fee for Installation:
  • MEPCO charges a security fee for installation, which varies based on the type of connection:
    • Residential Connection: Rs. 1,800
    • Commercial Connection: Rs. 6,0002.
  1. Timeframe:
  • Category 1 (Up to 15 kW): Approximately 11 days from application submission to meter installation.
  • Category 3 (71 to 500 kW / 400 volts): It may take up to 73 days from the application submission date to meter installation3.

Can I pay my new connection fee online?

  1. Online Payment Methods:
  • Mobicash: Use the Mobicash platform to pay your new connection fee securely online.
  • Easypaisa: Easypaisa offers a seamless way to make payments from your mobile wallet.
  • HBL Bank: If you’re an HBL customer, you can pay through their online banking services.
  • Meezan Bank: Meezan Bank also allows online payments for MEPCO bills.
  • UBL Bank: UBL Bank is another option for online bill payments1.
  • ALL OTHER BANKS.

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